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Rod Morgan, LSSMBB, Head of Faculty, RPM-Academy
Sep 27, 20185 min read
Chapter 1: Defining Value - A Lean Imperative
Chapter 1: Lean Principles, Defining Value and the Eight Wastes I recently delivered, on a behalf of a client, a two-day “Introduction...
5,830 views0 comments
Rod Morgan, LSSMBB
Mar 6, 20174 min read
The Oscars™ and Air Canada... Bruised But Okay!
I am confident that many who read this post do share a similar view in terms of, “How can this type of error or failure occur?” Last...
60 views0 comments
Rod Morgan, Head of Faculty, RPM-Academy
Oct 1, 20166 min read
Writing Effective Problem Statements… A LIFE skill!
In our role as continuous improvement specialists, we are typically challenged to “solve” difficult problems for our respective...
1,386 views0 comments
Rod Morgan, LSSMBB, Head of Faculty, RPM-Academy
Jan 5, 20164 min read
Google and a Lesson in Customer Disservice
I have been on and off the phone with Google AdWords Express technical support for the last 20 hours and this has been an experience in...
27 views0 comments
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