Batching and Queuing – a Canadian Healthcare Paradigm?
I was recently engaged to provide consulting services to a primary care clinic in a large Canadian city. This particular clinic was...
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Rod Morgan, Head of Faculty at RPM-Academy
Jul 28, 20153 min read
The Importance of Randomization
When gathering data (sampling) from a population for the purpose of describing as well as making inferences on said population,...
1,050 views0 comments
Rod Morgan
Jun 30, 20155 min read
Creating Effective Workplaces and Tales from the Kitchen Sink.
Customer-focused thinkers like you recognize and passionately promote that value is defined by the customer and that any consumption of...
288 views0 comments
Rod Morgan, Head of Faculty at RPM-Academy
Jun 4, 20153 min read
Writing Effective Problem Statements
A problem often presents itself in terms of symptoms, blame, causes, and solutions. What is vital is having the ability to sift through...
1,756 views0 comments
Rod Morgan, Head of Faculty at RPM-Academy
May 25, 20154 min read
Practicality? Now that’s a "significant" mouthful!
I look back to my early days of Six Sigma training with great fondness… Descriptive statistics, central limit theorem, normality,...
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Rod Morgan, Head of Faculty at RPM-Academy
Apr 27, 20152 min read
What? Me Process?...
It has been a long and often bumpy road in my role as a Lean Six Sigma/Quality Consultant and trainer. I suspect 80% or more of our...
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Rod Morgan, Head of Faculty at RPM-Academy
Aug 18, 20142 min read
The Value of Education and "Other Things"
Ah... here we are, again. Time to get out the tattered cheque book and write a big number down that represents the first term installment...
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